Christmas Round Up Part 2

Time for a brief round up of some more Christmas ads!

Waitrose

A nice idea, that seems quite in fitting with the overall ethos of Waitrose. I think it would have helped however, to include or have some kind of detail that says Heston and Delia didn't charge a fee for this ad either. As any doubt over that does dampen the otherwise nice message.



Aldi

You all know the John Lewis ad, that's why I haven't included it, however Aldi have ensured it sticks around a little more by spoofing it nicely. The idea of spoofing the ad, and the little low budget recreation is sweet, but the voiceovers really don't fit, and lose the spirit. A voiceless ad that used simple animation to show the (presumably already clearly understood by many) 'I like this one' message would have almost certainly been a little better.



Argos

I'm not a huge fan of the blue aliens, but it's still a lot better than what most retail stores do. This ad certainly does what it needs to do, makes bluntly clear that Argos have new apps and make it easy to shop on your phone or tablet. It doesn't get in your face though, which is nice. It just rolls up a clear message into an advertising style gag, and doesn't blast a Christmas or sale message at you. Another sign that the average retail ad this Christmas is much improved over recent years.



Boots

Just seen the new Boots ads today. Nice extensions of the individual stories in their first ad. The stories I have seen are shot well, and get across their gift strategy in an enjoyable way. Nothing amazing, but much more inclusive and emotive than last year's Here Come The Girls work.

Never Forget About The Happy Times

It amazes me how many brands seem to totally forget about the customer experience, and how even those that do make an effort sometimes don't realise just how important it can be.

Waitrose recently opened a store near our workplace, I've shopped at a Waitrose store maybe twice in my whole life. Yet, within a couple of months I am now a pretty loyal customer.

Why?

Well, because they have the most cheerful and engaging staff of any shop I have ever been to. They talk to you, smile and actually feel like they want to work there as opposed to being stuck there while they look for something else to do. (Many Tesco staff!)

I realised today that every time I leave that store I do so smiling. That has a huge effect.

It's not even a subtle thing, I've even discussed it with one of them in the store because it so vastly difference from the normal shop experience.

Whatever you are doing or paying them Waitrose, keep doing it. It is bloody fantastic.

Since this store opened I have become a regular customer in that store, and have ordered Waitrose goods online for the first time. Happiness sells.