So. BT want to charge me £125 to reconnect our phone line after it was switched to another provider and then disconnected.Except it wasn't.
The previous owner was with BT.
I told BT, and they said: Openworld decided to disconnect the line, and BT have to pay them to get an engineer to reconnect it.
Ok. Except Openworld is part of BT. They have disconnected a BT line from a rented flat, to which I have to pay to reconnect it..
WHY?
It's not like the numbers are needed for someone else. Like there is a shortage of lines for people. They have paid an engineer to take out a line for no actual benefit.
Can anyone please give me one decent reason why BT should disconnect that line apart from screwing money out of me.
4 comments:
You've got me there I'm afraid. BT basically have us over a barrel, all broadband providers have to pay line fees to BT as well.
Apart from Virgin's fibre optic service I suppose?
Sadly I can't get cable.
Frankly if I had the money I would pay the thousands of pounds needed to extend the cable to my house just so I didn't have to pay this rip off charge to BT on principle.
I don't use landlines at home for some years now and find that just a net connection is nowhere near that expensive. Your circumstances may be different though. Do you NEED a land line?
Thanks Charles, we need the line to get broadband, even if we didn't get a phone line (which i'm not sure is even an option)
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