Showing posts with label hard sell. Show all posts
Showing posts with label hard sell. Show all posts

Tuesday, September 04, 2012

Bleeding Hell

Is it irony that offices of the same agency made this ad too?
I don't like to criticise ads in an unconstructive way, because I know how hard it is to create good campaigns, and to get those good campaigns through the client.

But sometimes you see an ad that just has no redeeming qualities whatsoever, and there is little you can do but wonder how in the name of all things creative that monstrosity ever got to air.

 May I introduce you to the Colgate Pro Gum Health ad. 30 seconds that single-handedly takes advertising back 30 years. Their recent ads have all been poor, but at least they were just simple, style free ads that showed you some product and information while interacting with what seemed like normal people.

This ad though, commits some unforgivable cardinal sins of advertising.

  • Let's start with the 'real' people who couldn't look more like actors if they had their equity cards held up in front of their face.
  • Dialogue that tries to sound natural but feels stiled, fake and irritating, while acted in a way that feels so incredibly posed that it makes you want to laugh.
  • There's the 'focus group leader' who looks like he has been recruited based on his looks alone.
  • Oh and not forgetting the absurdly comic 'ask your dentist' ending with mind-bogglingly silly photo. (I actually did burst out laughing the first time I saw it).
  • Additionally, as mentioned by @AJ_ay_it the stylistic approach to branding of plastering everything in the logo COLGATE COLGATE COLGAAAAATTTTEEEE! , and that this researcher should be reported to the MRS for his selling..!
What decade are we living in?

This ad couldn't feel more dated if it was shot in black and white and fronted by someone who is dead. It talks to people in a way that seems to presume they have all the intelligence of a intellectually challenged loaf of bread. If you want people to understand the facts then just tell them in a compelling way, don't break out sales tactics that would be laughed at even by Alan Sugar.

I find it hard to believe that a creative agency could produce this, an ad completely devoid of any charm or creativity whatsoever. I don't know whether this is the fault of the agency or the client, but this kind of advertising will not engage or inspire anyone. Telling the facts can be a good strategy, but not like this. I spoke to someone at another agency who said it felt so negative that he was actually thinking about giving up using Colgate. I say this as someone who has been a loyal Colgate user for over a decade, their products are good, but talking about them in this way is just horrific.

It's not 1955 anymore Colgate.


Monday, August 17, 2009

Now That's Meerkating!

As someone who has criticised some of their work in the past (Coke Zero where are you?!) I feel it is only fair that I take the time to applaud VCCP for creating one of the best campaigns of recent memory for a hard sell product.

I've held back because I hadn't seen results, and wasn't sure how they could sustain the joke... but they have.

Insurance is a meerkat with diabolical advertising. I mean truly Ocean Finance Injury Claim terrible. The sort of ads that scream "Ignore me! I'm a badly acted no budget piece of dross!"

Yet out of this has come a truly brilliant piece of work. Sure it's a little hard sell, but it hides it delightfully behind a silly premise which lets you get the message without it being rammed down your throat like a certain celebrity Dragon might do in another ad.

I'd like to think that someone did some brilliant planning to get this work out, I don't know if that is the case but I hope so. We know what insurance comparison sites are, we know they all save you money, we know they have a wide range of the country's top insu...zzzzzzzz

Sod that, let's just make people remember which of these endless sites to go to first; and give them some entertaining content to make it stick.

Simples. Brilliant.

Not only that but they have brilliantly utilised (")Social media(") to let people communicate with Aleksandr via twitter and facebook groups etc. Creating a pop culture ad icon in an amazingly short time.

1/2 million facebook fans, 20,000 twitter followers. 80% traffic increase.

Credit also to Compare the Market for going with this idea. In these meerkats its always tough to break out of the hard sell 'RAMMED IN YOUR GODDAMN FACE' messaging. To do so in such a way and allow the agency to run with it seems from my view to be intelligent and brave marketing management.

Thursday, July 30, 2009

Grey of Sunshine

Ah the terrible wonders of Just for Men advertising. Creeping out of the sludge of hard sell manipulative dirty old man land is this new gem.

Yet another interesting NPD idea killed by advertising so terrible that even Gillette wouldn't touch it. (Though they both come from the 'state the obvious and then make it more obvious then scream it til you pass out' school of hard sell that I hoped had died out 10 years ago.)

The only thing that this ad says to me about growing old is that baldness isn't as bad as you think when hair topped over 50's have to put up with this shite.

Monday, June 01, 2009

See You Slater...

I think it is only fair considering how much I hate their previous ads, to give credit to M+C Saatchi and PC World for their latest campaign.

Gone is the terrible hard sell feature list and poor salesperson dialogue; and in comes Hollywood actors and a bit of budget.

What we now have isn't earth shattering, but it at least focuses the brand on people, their uses and needs for their computers. It shows PC World to be helpful, friendly and part of that transition of the PC from grey box with Doom to a multimedia hub with Doom. Suddenly it feels like there is a reason to go there, we all know its cheaper to buy PC stuff online, but now there is a glimpse that the experience and advice makes it worth that premium.

Whether they have fixed instore to live up to it is another thing...

But whether this is client or agency raising their game it is to be commended. Dragging away from hard sell tactics is a difficult choice to make in times like these; and to go head first into a product-less branding piece from where they were is excellent.

This isn't going to get any pencils, but hopefully it puts the brand onto a road where they can keep improving their communications for years to come.

New PC World ad at Campaign

Tuesday, July 15, 2008

Phones4Me

Aka: A lesson in hard sell.

I am coming to the end of my mobile contract, and had my heart set on one of two phones. I decided to start looking at them in advance of my contract expiring.

I went into Vodafone, who were helpful.
I went into Orange, who were helpful.
I went into Carphone Warehouse, who frankly appeared to not notice my existence.

Then I went into Phones4U.

Having been a customer of theirs for several years whilst at university I was well aware of their hard sell tactics. I asked if I could take a look at the phone, and explained that I was looking for when my contract ran out.

So not only did they get the phone and give me as much time as I wanted playing with it, whilst I was doing this they checked with Orange to see if there was any way they could get me the phone before my contract finished. Guess what.

Orange would cut the last 3 months off my contract if I signed a new one, on the same money as I pay now but with better minutes and texts.

Orange could have done the same thing but didn't. Vodafone probably could have, Carphone Warehouse probably could have, but neither did.

So instead of waiting 3 months, I get a new phone now for free, and no longer have to pay the last three months of my old one.

Hard sell? I call that bloody good customer service frankly. They want my custom, they went to a lot of effort to demonstrate that to me; and thats why they have it.

Tuesday, March 25, 2008

Credit Where It's Due

I love the new Visa ad from Saatchi and Saatchi. A credit card ad that doesn't go for hard sell, and rather like Mastercard goes for a truth, a proper insight.

If adding Richard Huntingdon to the staff helps Saatchi's other campaigns as much as it appears to have helped this one then things are definitely looking up for them.