So. BT want to charge me £125 to reconnect our phone line after it was switched to another provider and then disconnected.Except it wasn't.
The previous owner was with BT.
I told BT, and they said: Openworld decided to disconnect the line, and BT have to pay them to get an engineer to reconnect it.
Ok. Except Openworld is part of BT. They have disconnected a BT line from a rented flat, to which I have to pay to reconnect it..
WHY?
It's not like the numbers are needed for someone else. Like there is a shortage of lines for people. They have paid an engineer to take out a line for no actual benefit.
Can anyone please give me one decent reason why BT should disconnect that line apart from screwing money out of me.
